Family Liaison team

In order to prevent the spread of COVID 19 we have had to restrict visitors to our hospitals.

However, we do realise how important it is for families to keep in touch. 

If you require support contacting the ward or unit your loved one is staying on, our Family Liaison Service can help.

Operating hours

Monday to Friday, 8am - 4pm
(An answerphone is available for out of hours messaging)

Contact detail

Telephone: 01254 735435

Please noteWe are unable to answer queries or offer advice about specific patients and/or medical conditions through this website. 

For enquiries regarding the treatment of you or a relative please contact the relevant consultant or ward directly. 


Appointments: 

For enquiries about hospital appointments please contact the relevant department directly. The number will be on your appointment letter/card.


Patient advice, concerns and complaints: 

Phone: 01254 733700

Email: complaints@elht.nhs.uk


Compliments and feedback:

To leave feedback regarding your experience of care at our hospitals, including compliments, please contact us:

Phone: 01254 733716

Email: patientexperience@elht.nhs.uk


Jobs/Recruitment: 

Please DO NOT email us your CV as we do not accept job applications by CV. Visit our Jobs page for details of current vacancies. 


Reference Requests:

Phone: 01254 732075

Email: admin.recruitment@elht.nhs.uk 


Freedom of Information Requests:

Email: foi@elht.nhs.uk


Medical Records:

To make a request for medical records, please download and print the application form and return to: 

Email: accessandrequests@elht.nhs.uk


Volunteering:

Phone: 01282 804485

Email: volunteering@elht.nhs.uk 


Media Enquiries

All media enquiries should be directed to our Communications Team on 01254 732867

or via email: communications@elht.nhs.uk

Opening times

Our office hours are Monday to Friday: 8:30am to 5.30pm

FOR OUT OF HOURS MEDIA ENQUIRIES PLEASE CALL THE MAIN SWITCHBOARD ON 01254 263555 AND STATE THAT IT IS A COMMUNICATIONS QUERY. 

Full details on our media service can be found here. 


General Enquiries: 

If your query DOES NOT fall under any of the categories above then please phone 01254 263555 or 01282 425071.

You can also Email: Contact@elht.nhs.uk 

Please note this inbox should NOT be used for referrals or for sending personal medical information to this email address.

Postal address: Trust HQ, Royal Blackburn Teaching Hospital, Haslingden Road, Blackburn BB2 3HH