Patient Led Assessment of the Care Environment (PLACE)
The PLACE (Patient–Led Assessment of the Care Environment) assessment was introduced in April 2013 and is a government initiative to ensure that the assessment process is impartial and is based on patients' perceptive and experiences.
The PLACE assessment program offers a non–technical view of the building and non–clinical services provided across all hospitals providing NHS-funded care.
The National PLACE assessment results are a Trust indicator and are shared with the Care Quality Commission, which uses the information in discharging its responsibilities for monitoring and reporting on Trust performance.
ELHT National Patient-Led Assessment of the Care Environment (PLACE) Assessment 2023
We are now recruiting volunteer PLACE assessors for the 2023 cycle.
PLACE Assessment teams are a collaboration between Trust employees and patient assessors, with patient assessors making up at least 50 per cent of the assessment team.
The National PLACE Assessment supports continuous improvement of the built environment and our services to ensure we provide safe care and enhanced experience for our patients. It gives patients and the public a voice to influence the way their local health and care services are run and held to account.
Anyone who uses the service can be a patient assessor, including current patients, their family and visitors, carers, patient advocates, or patient council members. NHS foundation trust governors can also be patient assessors.
Those who have recently left employment in a hospital/trust should not return as a patient assessor until a suitable period (normally two years) has elapsed.
PLACE Development sessions and guidance will be provided by the Trust PLACE Lead on the dates below:
Experience PLACE Assessors ( 1hr sessions)
|
Date |
Time |
Training session |
|
26th September 2023 |
2:00pm – 3:00pm |
(MS Teams) |
|
27th September 2023 |
1:00pm – 2:00pm |
(MS Teams) |
|
27th September 2023 |
3:00pm – 4:00pm |
(MS Teams) |
|
2nd October 2023 |
11:30am – 12:30 |
(MS Teams) |
|
2nd October 2023 |
2:00pm – 3:00pm |
(MS Teams) |
New PLACE Assessors – Development Sessions (3 hour sessions)
|
Date |
Time |
Training session |
|
27th September 2023 |
9:00am – 12:00 |
(MS Teams) |
|
28th September 2023 |
1:00pm – 4:00pm |
(MS Teams) |
|
29th September 2023 |
1:00pm – 4:00pm |
(MS Teams) |
If you are interested in becoming a PLACE Assessor and/or attending any of the above sessions, please contact your local Healthwatch or the PLACE representatives below:
- Amy Jane Evans – Project officer – amy-jane.evans@elht.nhs.uk
- Lisa Grendall – Development and Environment Manager – lisa.grendall@elht.nhs.uk
Please ensure you contact both representatives below to ensure a speedy response to your email request
The Trust will respond to your email and provide confirmation of attendance to your preferred date, inclusive of the (MS Teams) Development session Meeting ID link, to access the meeting appointment.
Additional guidance can be found here.
Useful Links
Patient-Led Assessments of the Care Environment (PLACE), England - 2013, Experimental statistics (http://digital.nhs.uk/catalogue/PUB11575)