Patient Led Assessment of the Care Environment (PLACE)

The PLACE assessment programme is a government initiative that was introduced in April 2013.

PLACE offers a non–technical view of NHS buildings and the non–clinical services provided across all hospitals providing NHS funded care. This way of assessing ensures that the assessment process is impartial and is based on a patients perceptive and experience.

The National PLACE assessment results are shared with the Care Quality Commission, who uses the information for monitoring and reporting on Trust performance.

National PLACE Assessment 2017 Results Publication

The most recent publication of national results took place 15 August 2017

All the PLACE Assessments for ELHT’s five sites were undertaken and completed as set out by NHS Digital within the agreed timescale and process.

The site assessments took place on the following dates:

  • Clitheroe Community Hospital - 8 March 2017
  • Burnley General Teaching Hospital - 16 and 17 March 2017
  • Royal Blackburn Teaching Hospital - 23 and 24 March 2017
  • Pendle Community Hospital - 27 March 2017
  • Accrington Victoria Community Hospital - 16 May 2017

Patient Assessors for ELHT

Each year we recruit patient assessors to support us with the assessment visits. The number of people partaking in these assessments has risen yearly.

2014 – 112
2015 – 150
2016 – 189
2017 - 218

There were also 30 Healthwatch assessors taking part in the visit.

Patients associations, Groups and representatives that supported the National Assessment

  • Patient Voice Group
  • Healthwatch Lancashire
  • ELHT Governors
  • RNIB Representatives
  • Patient Representatives
  • Healthwatch Blackburn With Darwen
  • Critical Care Friends
  • Blackburn College Health and Social Care Students
  • Burnley College Health and Social Care Students
  • Nelson and Colne College Heath and Social Care Students

East Lancashire Hospitals NHS Trust would like to thank all patient and staff assessors that invested time to support the delivery of the National PLACE Assessment 2017.

National Publication

The national publication of results took place 15 August 2017 -

Useful Links

Patient-Led Assessments of the Care Environment (PLACE), England - 2013, Experimental statistics (