Think! What service is best?

Alert (Red)

Please be aware, our Emergency Department is currently really busy which could lead to long wait times. Our teams are doing everything they can to see and treat patients as quickly and safely as possible, so please bear with them. Please make sure you are going to the most appropriate place for your medical needs.


Where should I go?

There are a range of healthcare services available to help you find the right expert care to meet your needs. Choosing the service most appropriate to your symptoms means you get the right treatment in the right place.
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Many minor ailments and injuries can often be treated at home by ensuring you have a well-stocked medicine cabinet and plenty of rest. Click here for more information. 


Pharmacy

Your Pharmacy will give you advice on most minor illnesses and you can buy over-the-counter remedies to relieve your symptoms. For opening times visit the NHS website


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If you’re worried about an urgent medical concern go to www.111.nhs.uk or call 111 and speak to a fully trained adviser.


GP surgery

Your GP Surgery is the main point of contact for you and your family's general health care. 

For opening times visit the NHS website.


Minor Injuries Unit

Our Minor Injuries Units deal with problems such as suspected fractures, cuts, bruises, minor eye problems, burns, scalds, and sprains. 

Open 7 days a week from 8am until 8pm. 

Urgent Treatment Centres at Blackburn and Burnley  Hospitals are for serious conditions such as suspected broken bones or breathing difficulties which need immediate care but are not life threatening.


Emergency Department

You should only call 999 or come to our Emergency Department  if your condition is life-threatening


You will be seen in the emergency department based on your medical condition which is assessed by a member of staff when you first arrive. Please note that patients will be seen in order of priority, not in order of arrival.