Where should I go?

There are a range of healthcare services available to help you find the right expert care to meet your needs. Choosing the service most appropriate to your symptoms means you get the right treatment in the right place.

NHS 111

If you are feeling unwell but it is not life-threatening then you can call NHS 111 and they will advise you on which service is the most appropriate for you. You can also check your symptoms online:

Pharmacy

Your Pharmacy will give you advice on most minor illnesses and you can buy over-the-counter remedies to relieve your symptoms.

For opening times visit NHS Choices.

GP Surgery

Your local family doctor (GP) is the main point of contact for you and your family's general health care. Order your repeat prescriptions in good time to ensure you have all your medication if you are away on holiday or there is a bank holiday weekend.

For opening times visit NHS Choices.

GP Out of Hours Service

When your regular GP surgery is closed, and you are too ill to wait for it to re-open, you can access help and support from the ‘GP Out of Hours’ service. To contact the ‘GP Out of Hours’ service, phone free on 111.

Minor Injuries Units

Minor Injuries Units deal with problems such as suspected fractures, cuts, bruises, minor eye problems, burns, scalds, and sprains. If you need advice on the best place to go to treat your illness, call 111.

In East Lancashire there are two Minor Injuries Units:

Accrington Minor Injuries Unit Accrington
Victoria Community Hospital
Haywood Road
Accrington
BB5 6AS

Open 7 days a week from 8am until 8.30pm.

Rossendale Minor Injuries Unit
Rossendale Primary Health Care Centre
Bacup Road
Rawtenstall
BB4 7PL

Open 7 days a week from 8am until 8pm

Urgent Care Centres

Urgent Care Centres are for serious conditions such as suspected broken bones or breathing difficulties which need immediate care but are not life threatening.

Accidents and Emergencies/999

You should call 999 or come to our Emergency Department only if your condition is life threatening

How busy is A&E right now?

Our hospitals' Emergency Department (better known as A&E) is a busy place. The live information below gives you an at-a-glance view of how busy each Emergency and Urgent Care Department is. 

Waiting times at emergency departments can change significantly and quickly without warning, and therefore the times given below are not a guarantee of how long you will actually wait.

You will be seen in the emergency department based on your medical condition which is assessed by a member of staff when you first arrive. Please note that patients will be seen in order of priority, not in order of arrival.

Royal Blackburn Hospital Emergency Department

Last updated:

Time waiting to see a clinician

0-2 hours

Patients waiting to see a Doctor/Nurse practitioner

5

Number of patients in department

22

Royal Blackburn Hospital Urgent Care Unit

Last updated:

Time waiting to see a clinician

0-2 hours

Patients waiting to see a Doctor/Nurse practitioner

1

Number of patients in department

9

Burnley General Hospital Urgent Care Unit

Last updated:

Time waiting to see a clinician

0-2 hours

Patients waiting to see a Doctor/Nurse practitioner

1

Number of patients in department

15

Accrington Victoria Minor Injuries Unit

Last updated:

Time waiting to see a clinician

0-2 hours

Patients waiting to see a Doctor/Nurse practitioner

0

Number of patients in department

0

Paediatrics

Last updated:

Time waiting to see a clinician

0-2 hours

Patients waiting to see a Doctor/Nurse practitioner

3

Number of patients in department

9

(please refresh the page to view the latest waiting times)

Useful Self-Care documents

Did you know that there may be better options to meet your present need? 

There are a range of healthcare services available to help you find the right expert care to meet your needs. Picking the service most appropriate to your symptoms means you get the right treatment in the right place.

Waiting times at emergency departments can change significantly and quickly without warning, and therefore the times given here are not a guarantee of how long you will actually wait.

You will be seen in the emergency department based on your medical condition which is assessed by a member of staff when you first arrive. Please note that patients will be seen in order of priority, not in order of arrival.

Pharmacy

Your Pharmacy will give you advice on most minor illnesses and you can buy over-the-counter remedies to relieve your symptoms.

For opening times visit NHS Choices.

GP Surgery

Your local family doctor (GP) is the main point of contact for you and your family's general health care. Order your repeat prescriptions in good time to ensure you have all your medication if you are away on holiday or there is a bank holiday weekend.

For opening times visit NHS Choices.

GP Out of Hours Service

When your regular GP surgery is closed, and you are too ill to wait for it to re-open, you can access help and support from the ‘GP Out of Hours’ service. To contact the ‘GP Out of Hours’ service, phone free on 111.

Minor Injuries Units

Minor Injuries Units deal with problems such as suspected fractures, cuts, bruises, minor eye problems, burns, scalds, and sprains. If you need advice on the best place to go to treat your illness, call 111.

In East Lancashire there are two Minor Injuries Units:

Accrington Minor Injuries Unit Accrington
Victoria Community Hospital
Haywood Road
Accrington
BB5 6AS

Open 7 days a week from 8am until 8.30pm.

Rossendale Minor Injuries Unit
Rossendale Primary Health Care Centre
Bacup Road
Rawtenstall
BB4 7PL

Open 7 days a week from 8am until 8pm

Urgent Care Centres

Urgent Care Centres are for serious conditions such as suspected broken bones or breathing difficulties which need immediate care but are not life threatening.

Accidents and Emergencies/999

You should call 999 or come to our Emergency Department only if your condition is life threatening.