Please note: We are unable to answer queries or offer advice about specific patients and/or medical conditions through this website.
You can contact the relevant consultant or ward directly via our a-z of services.
If you cannot find the department you require then please phone 01254 263555 or 01282 425071.
Appointments:
For enquiries about hospital appointments please contact the relevant department directly. The number will be on your appointment letter/card.
You can also find departments and wards through our a-z of services or call 01254 263555 or 01282 425071.
Ways to contact us
To make a complaint or raise a concern, please contact the Customer Relations Team:
Phone: 01254 733700
or complete our form.
Please note: Calls will be answered between 9 am and 4.30 pm Monday to Friday. If you call outside of these times, or the phone lines are busy, please leave your contact details (name and telephone number) to enable a member of the Customer Relations Team to contact you as soon as possible. Please be aware that this may not be the same day if you are calling late in the day or when the service is closed.
Medical Records:
To make a request for medical records, please download and print the application form and return to:
Email: subjectaccessrequest@elht.nhs.uk
Requests received between 8am and 5pm will be actioned on the day of receipt. Any requests received after 5pm or during weekends and public holidays will be actioned on the next business working day.
Jobs / recruitment / work experience:
Visit our Jobs page for details of current vacancies. Please do not email us your CV as we do not accept job applications by CV.
For specific recruitment enquiries:
Email: admin.recruitment@elht.nhs.uk
You can find details about work experience via this link: Directorate of Education, Research and Innovation
Email: workexperience@elht.nhs.uk.
Information about work experience and work shadowing can also be found by clicking here.
Reference Requests:
Phone: 01254 732075
Email: admin.recruitment@elht.nhs.uk
Invoices:
If you have a query about an invoice, please visit the NHS East Lancashire Financial Services website: https://www.elfsnhs.co.uk/contact-us
Volunteering:
Phone: 01282 804485
Email: volunteering@elht.nhs.uk
Freedom of Information Requests:
Email: foi@elht.nhs.uk
More information is available on this web page: https://elht.nhs.uk/about-us/freedom-of-information
Media Enquiries
If you are a journalist with a media enquiry, please email: communications@elht.nhs.uk or call 01254 732524
Our office hours are Monday to Friday: 8.30am to 5pm
FOR OUT OF HOURS MEDIA ENQUIRIES PLEASE CALL THE MAIN SWITCHBOARD ON 01254 263555 AND STATE THAT IT IS A MEDIA QUERY.
Full details on our media service can be found here.
If your query DOES NOT fall under any of the categories above then please phone 01254 263555 or 01282 425071.
Postal address: Trust HQ, Royal Blackburn Teaching Hospital, Haslingden Road, Blackburn BB2 3HH.