Digital Resources

We have provided a range of digital training presentations below, which your health professional will advise you on.

Before starting your training, you may find it useful to watch this short animation from King's Nursing, called 'Starting Secondary School with Type 1 Diabetes'. Click here to view the video on YouTube.

If you require an alternative format to the downloadable content below for accessibility reasons, please email:


highschool presentation.JPG

Moving on up... pre-high school training session: Click here to download


teenager presentation.JPG

Moving on up... to high school - What to expect when you're expecting a teenager: Click here to download


high school diet presentation.JPG

Moving on up... to high school - Eating, drinking and diabetes at high school: Click here to download


carb counting session.JPG

Carbohydrate counting session... pre-high school: Click here to download

Accompanying activities and information

1) Practising carbohydrate counting over the summer: Click here to download

2) Carb counting reflection sheet: Click here to download

3) Approximate carbohydrates found in common high school meal choices: Click here to download

Travel Information

To help you when travelling when have gathered information that you may need for yourself and your equipment.


Top tips:

  • Talk to your diabetes team at least 4 to 6 weeks before you travel.
  • Get adequate travel insurance. Make sure that it covers a child or young person with type 1 diabetes. Remember to read the small print!
  • Carry identification stating that the child or young person has type 1 diabetes. You can request a customs letter from your Doctor or Nurse in the clinic to help carry your supplies through security at the airport. It is sometimes useful to carry a copy of an up to date repeat prescription with your usual supplies and insulin listed on it.
  • Take double the amount of supplies and insulin than you would normally use for the same amount of time if you were at home. Always carry these in your hand luggage. It is a good idea to split these between a few bags if possible in case one bag gets mislaid.
  • Time zones - find out what the time difference is between home and your holiday destination. Insulin that is given at a certain time at home may need to be altered whilst on holiday. Discuss this with your diabetes team.

Hot weather

Insulin needs to be kept out of direct sunlight so it is a good idea to carry it around in a cool bag such as the FRIO bag. If on a pump, keep under clothes or under a towel when in the sun.

Cold weather

Insulin and blood glucose meters do not tolerate cold weather so need to be kept close to the body if outside.

Blood Glucose

Be aware that you may need to do more blood glucose checks whilst on holiday in order to manage the different foods that you may be eating and the activities you may be doing.

To download the above information in a printable PDF format, please click here.

Advice from the Civil Aviation Authority and The Voice of UK Airports

Civil_Aviation_Authority_logo.svg.png AQA.jpg

Medical Device Awareness Card: Passenger

  • Don’t forget to bring your medical evidence (e.g. letter from a medical practitioner) toconfirm your medical device such as an insulin pump or Continuous Glucose Monitoringsystem (CGMs). Have this ready to show the Security Officer, along with this card.
  • Make the airport Security Officer aware of the device, and exactly what it is andwhere it is located.
  • If you are carrying a spare medical device, remove it from your cabin bag before thex-ray and let the Security Officer know.
  • And do contact the airport if you have any concerns or queries before you travel: notethat screening equipment and processes may differ from airport to airport.
  • Please check with your return airport (if outside the UK) on their arrangements forscreening medical devices.

Medical Device Awareness Card: Security Officer

  • Passengers with a medical device such as an insulin pump or Continuous Glucose Monitoring system (CGMs) should not be screened by a security scanner; if they opt out of this they must be offered an alternative screening method.
  • Passengers must never be asked to remove a medical device from their body for screening.
  • Medical devices (including spare devices) should not go through x-ray machines. Alternative screening processes can be undertaken such as hand search, supported by ETD.

To download the above information in a printable PDF format, please click here.

Diasend Information

How to create a Patient Account in Diasend


Step 1

You will receive an e-mail from your nurse/doctor with the title ”Your care provider invites you to 
join diasend®”.

Click on the link in this e-mail that says "Click here" to get started and follow the steps below.

If you haven't received an e-mail, you can create an account at by clicking the 
"Register here" button.

1) Login details
Enter your email address, which will be your username, as well as a password of your choosing for your diasend® Personal account. Click continue.

2) Personal information
Enter your personal information then click continue.

3) Share data
If you received an invite from your care provider via e-mail, the Clinic ID  number will already be filled in. This is the unique ID number for your clinic which makes it possible for you to share your data with them. Click continue.

If you didn't receive an invite, you can add this Clinic ID later. Finish the registration, then log in to your account and go to the ”Account admin” tab.

4) Confirm registration
Check the box to approve terms and conditions and confirm the registration. Click continue.

5) Download and install diasend® Uploader
Install diasend® Uploader on your PC or Mac, by clicking on the relevant icon. Follow the installation instructions on the screen. 

Need support?

Contact: or +44 (0) 20 7795 8191

Step 2

How to start uploading data to diasend®

1) Start diasend® Uploader 
Double click on the diasend® Uploader icon on your computer (if you have a Mac please go to the ”applications folder” or ”launchpad” to find diasend® Uploader).

2) Connect the device cable
Connect the cable for your device to a USB port on your computer.

NOTE: To download data from an Omnipod® PDM to a Mac computer manufactured before mid-2012, running OS X El Capitan, it is recommended that you use a USB hub. 

3) Connect your device to the cable 
Connect the device to the cable or place it in front of an IR dongle.

NOTE: For specific instructions on how to upload your device use the diasend® Personal Quickguide at

4) Device will start to upload
Do not unplug your device until the uploading process is completed.

5) Verify your account
Enter your username (entire email address and the password you created when registering for your account). Click Sign in.

6) View your data
Log in at and view your data.

To view examples of reports and charts and to download the above content as a printable PDF version, please click here.

HbA1c Information

HbA1c: What's it all about?

HbA1c checks measure the amount of glucose attached to your red blood cells. Too much glucose in blood damages tiny blood vessels which can lead to complications. This check therefore helps us recognise when changes are needed to keep you healthy. Evidence shows the ideal HbA1c for long-term good health is 48mmol/l.

HbA1c range Possible risks and actions


[Avg BG 14+]


  • Current problems or very high risk of future issues with: eyes; feet; kidneys; heart.
  • High risk of DKA.

Action: HbA1c in this range suggests diabetes care has been difficult for you
for a while. Please speak to the team about options to help with this.


[Avg BG


  • Current problems or high risk of future issues with: eyes; feet; kidneys; heart.
  • Risk of DKA.

Action: If HbA1c has reduced: Well done! Keep going with the positive changes you have made, and aim to add extra changes if possible.

If HbA1c has increased: This suggests diabetes care is difficult for you at
present. Speak to the diabetes team about options to help with this.


[Avg BG


  • Increased risk of future issues with:
  • eyes; feet; kidneys; heart

Action: If HbA1c has reduced: Well done! Keep going with the changes you
have made (and if you can identify more changes – even better!)

If HbA1c has increased: think about what is making diabetes care difficult for you, and any ideas that could help make things easier. You can also speak to the diabetes team about this.


[Avg BG



This is the optimum range, with the lowest chance of any risks, and the best chances of staying healthy long-term.

Action: Keep up the fantastic work, well done!

To download the above chart in a printable PDF version, please click here.


HbA1c table

HbA1c (mmol/mol) Average Blood Glucose (bG)
48 7.7
53 8.5
58 9.3
63 10
68 10.5
75 11.7

To download the above table, please click here.


Patient information leaflets