1. A copy of the Trust’s parking policy
See attached document.
2. Details of the price of car parking per hospital site within the Trust
https://elht.nhs.uk/your-visit/car-parking
3. Confirmation of how the Trust has implemented both the mandatory and voluntary elements of the “NHS car parking guidance 2022 for NHS trusts and NHS foundation trusts”, including;
a. whether parents and/or carers of children and young people (up to age 25) with cancer are offered free parking/parking exemptions
Yes.
b. whether parents and/or carers of children and young people (up to age 25) with cancer are offered parking concessions and details of the financial value of these
Yes.
c. whether young people (17-25) with cancer are offered free parking/parking exemptions
Yes.
d. whether young people (17-25) with cancer are offered parking concessions and details of the financial value of these
Yes.
e. whether any free parking/parking exemptions or concessions apply to inpatient/active treatment visits, visits to attend follow-up appointments (i.e. not undergoing active treatment), or both
Yes.
4. If yes to any items in point 3, how many parents and/or carers of children and young people (up to age 25) with cancer and/or young people (17-25) with cancer have been offered free parking/parking exemptions or concessions, provided per category (free parking/exemption, concession);
a. per financial year since 2017 (2017/18, 2018/19, 2019/20, 2020/21, 2021/22, and 2022/23 to date)
The information request for the years 2017/18, 2018/19, 2019/20, 2020/21 is not available as this is not recorded.
2017/18 – 3404 patients at £7,496.50
2018/19 – 5751 patients at £12,570.02
2019/20 – 6900 patients at £16,386.10
2020/21 – 1747 patients at £3,755.20
2021/22 – 4057 patients at £8,322.50
2022/23, April 2022 – September 2022 – £6,135.50
b. per hospital site within the Trust
The information above is only available for Royal Blackburn Teaching Hospital. Burnley General Teaching Hospital has nine dedicated parking spaces for cancer patients next to the treatment centre.
5. Details of how the Trust shares, communicates and displays information about free parking/parking exemptions and/or concessions, their eligibility, how to access them and their financial value
These details are shared on the Trust website.
6. Confirmation whether car parking within the Trust is owned and managed by the Trust or is owned and managed by a private company, and if so what company
Car parking is managed by NCP as part of a PFI concession.
7. Details of how many complaints the Trust has received from parents and/or carers of children and young people (up to age 25) with cancer and/or young people (17-25) with cancer regarding car parking charges or regarding the information the Trust provides about car parking charges;
a. per financial year since 2017 (2017/18, 2018/19, 2019/20, 2020/21, 2021/22, and 2022/23 to date)
No complaint has been recorded for this specific group of patients.
b. per hospital site within the NHS Trust or NHS Foundation Trust
N/A
8. Details of any other travel-related support provided by the Trust which is available to parents and/or carers of children and young people (up to age 25) with cancer and/or young people with cancer, including;
The Concessionary car parking – Information for patients is available on the website under the car parking section, such as 60 day pass or concessionary ticket will be valid for a period of seven days.
a. how children and young people and their parents or carers are informed of the support that is available to them
b. how the support is accessed/applied for
c. the financial value of the support and whether this is provided up-front or requires a claim to be paid back to the recipient
d. the duration of the support and type of care this applies to (e.g. inpatient/active treatment, follow-up/outpatient etc.)
