ERM and CRP are not terms that the Trust use or are familiar with.
On the basis that ERP stands for Enterprise Resource Planning, the Trust does not have one system that contains all of the possible ERP components, but the finance related elements, namely accounting and procurement, are covered by the response given for the Finance system provider related response.
On the basis that CRP stands for Customer Relationship Management, the Trust does not think this is applicable to an NHS Trust.
HR –
1. Name of Supplier: Can you please provide me with the software provider for each contract? - Allocate software
2. The brand of the software - Erostering
3. Description of the contract: Can you please provide me with detailed information about this contract and please state if upgrade, maintenance and support is included. - Upgrade, maintenance and support include
4. Number of Users/Licenses - 10,000
5. Contract Duration - 2 years
6. Contract Start Date - 01/09/2021
7. Contract Expiry - 31/08/2023
8. Contact Details -
Head Office
1 Church Road
Richmond
TW9QE
Tel: +44 (0)20 7355 5555
Fax: +44 (0)20 7355 5588
1. Name of Supplier: Can you please provide me with the software provider for each contract? - IBM
2. The brand of the software - ESR
3. Description of the contract: Can you please provide me with detailed information about this contract and please state if upgrade, maintenance and support is included. - Ongoing (No Contract)
4. Number of Users/Licenses - Unlimited
5. Contract Duration - N/A
6. Contract Start Date - N/A
7. Contract Expiry - N/A
8. Contact Details - Myesr@elht.nhs.uk
Finance –
1. Name of Supplier: Can you please provide me with the software provider for each contract? - Advanced
2. The brand of the software - Efinancials
3. Description of the contract: Can you please provide me with detailed information about this contract and please state if upgrade, maintenance and support is included. - The software is provided through contract with ELFS Shared Services, to which the details provided in Q5-Q7 relate. This contract specifies the services provided by ELFS Shared Services to the Trust including arrangements relating to upgrades, maintenance and support, but does not detail arrangements between ELFS Shared Services and the software provider.
4. Number of Users/Licenses - More than 1,000.
5. Contract Duration - Five years
6. Contract Start Date - 01/08/2018
7. Contract Expiry - 31/07/2023
8. Contact Details - See below
The Trust does not supply details of members of staff unless they are already in the public domain. Contact details are also not provided unless these are public.
Structures for divisions are located on the Corporate Governance page of the Trust website
https://elht.nhs.uk/about-us/corporate-publications-annual-reports-and-accounts
Information relating to the board, including email address is on the Trust board page
https://elht.nhs.uk/about-us/trust-board
The Trust does not supply contact details of staff, such as names, email addresses and telephone numbers, unless these are routinely published on our website or already in the public domain. Such information is classed as personal identifiable information and, therefore, is considered exempt from disclosure under Section 40 of the Freedom of Information Act. Direct email addresses are not disclosed in line with Regulation 22 of the Privacy and Electronic Communications (EC Directive) Regulations 2003 which states that:
“A person shall neither transmit, nor instigate the transmission of, unsolicited communications for the purposes of direct marketing by means of electronic mail unless the recipient of the electronic mail has previously notified the sender that he consents for the time being to such communications being sent by, or at the instigation of, the sender.”
Should you wish to contact this member of staff, please contact the Trust switchboard on 01254 263555 and ask to be directed to them.
