FOI 2024-067 :: East Lancashire Hospitals NHS Trust

Reference	FOI 2024-067
Description	Outsourced Teleradiology Reporting Contracts
Date Requested	24/04/24
Date Replied	08/05/24
Category	Radiology contracts providers Commercially Sensitive Exemption Applied

Request

I would be most grateful if you would provide me, under the Freedom of Information Act, details regarding the Trusts outsourced teleradiology reporting:

Please confirm the below information for each contract you hold with a teleradiology reporting provider:	Provider 1	Provider 2	Provider 3	Provider 4
Name
Contract start date
Contract end date
Option for extension/roll-over period
Procurement route/framework used
Exclusivity or volume commitment within contract
When did you last benchmark the contract against other options available?
Do you expect to replace or renew the contract in 2024?

Please provide the below information for each teleradiology provider above:	Provider 1	Provider 2	Provider 3	Provider 4
Number of CT/MRI examinations reported between 1^st September 2023 and 31^st December 2023 inclusive that require a 1-hour turnaround time or quicker (Emergency reporting)
Please confirm the daily start and end time of your external Emergency reporting provision?
Number of CT/MRI examinations reported between 1^st September 2023 and 31^st December 2023 inclusive that require a turnaround time of between 1 and 12 hours (Urgent reporting)
Number of CT/MRI examinations reported between 1^st September 2023 and 31^st December 2023 inclusive that require a turnaround time of 24 hours (Urgent reporting)
Number of CT and MRI examinations reported between 1^st September 2023 and 31^st December 2023 that require reporting in over 24 hours turnaround time (General reporting)
Number of X-Ray examinations reported between 1^st September 2023 and 31^st December 2023 that require reporting in over 24 hours turnaround time (General reporting)

Please provide the below information for each teleradiology provider above:	Provider 1	Provider 2	Provider 3	Provider 4
Total financial expenditure for CT/MRI examinations reported between 1^st September 2023 and 31^st December 2023 inclusive that require a 1-hour turnaround time or quicker (Emergency reporting)
Total financial expenditure for CT/MRI examinations reported between 1^st September 2023 and 31^st December 2023 inclusive that require a turnaround time of between 1 and 12 hours (Urgent reporting)
Total financial expenditure for CT/MRI examinations reported between 1^st September 2023 and 31^st December 2023 inclusive that require a turnaround time of 24 hours (Urgent reporting)
Total financial expenditure for CT and MRI examinations reported between 1^st September 2023 and 31^st December 2023 inclusive that require a 48 hour turnaround time or longer (General reporting)
Total financial expenditure for Xray examinations reported between 1^st September 2023 and 31^st December 2023 inclusive that require a 48-hour turnaround time or longer (General reporting)

If you do not use a teleradiology provider for your Emergency reporting:
If Emergency reporting (up to 1-hour) is not outsourced, then please confirm the number of examinations reported locally between 1^st September 2023 and 31^st December 2023 inclusive that require a 1-hour turnaround time or quicker (Emergency reporting) between the hours of 5pm and 9am

Response

Please confirm the below information for each contract you hold with a teleradiology reporting provider:	Provider 1	Provider 2
Name	4 Ways	Atlas
Contract start date	2022	2023
Contract end date	2024	2024
Option for extension/roll-over period	Yes	Yes
Procurement route/framework used	NHS Supply Chain	Countess of Chester
Exclusivity or volume commitment within contract	No	No
When did you last benchmark the contract against other options available?	2024	2023
Do you expect to replace or renew the contract in 2024?	No	Yes

Please provide the below information for each teleradiology provider above:	Provider 1	Provider 2
Number of CT/MRI examinations reported between 1^st September 2023 and 31^st December 2023 inclusive that require a 1-hour turnaround time or quicker (Emergency reporting)	1895
Please confirm the daily start and end time of your external Emergency reporting provision?	21:00-08:30
Number of CT/MRI examinations reported between 1^st September 2023 and 31^st December 2023 inclusive that require a turnaround time of between 1 and 12 hours (Urgent reporting)	494
Number of CT/MRI examinations reported between 1^st September 2023 and 31^st December 2023 inclusive that require a turnaround time of 24 hours (Urgent reporting)	0
Number of CT and MRI examinations reported between 1^st September 2023 and 31^st December 2023 that require reporting in over 24 hours turnaround time (General reporting)	370	574
Number of X-Ray examinations reported between 1^st September 2023 and 31^st December 2023 that require reporting in over 24 hours turnaround time (General reporting)	0	2571

Please provide the below information for each teleradiology provider above:	Provider 1	Provider 2
Total financial expenditure for CT/MRI examinations reported between 1^st September 2023 and 31^st December 2023 inclusive that require a 1-hour turnaround time or quicker (Emergency reporting)	Commercially Sensitive – please see below
Total financial expenditure for CT/MRI examinations reported between 1^st September 2023 and 31^st December 2023 inclusive that require a turnaround time of between 1 and 12 hours (Urgent reporting)	Commercially Sensitive – please see below
Total financial expenditure for CT/MRI examinations reported between 1^st September 2023 and 31^st December 2023 inclusive that require a turnaround time of 24 hours (Urgent reporting)	Commercially Sensitive – please see below
Total financial expenditure for CT and MRI examinations reported between 1^st September 2023 and 31^st December 2023 inclusive that require a 48 hour turnaround time or longer (General reporting)	Commercially Sensitive – please see below
Total financial expenditure for Xray examinations reported between 1^st September 2023 and 31^st December 2023 inclusive that require a 48-hour turnaround time or longer (General reporting)	Commercially Sensitive – please see below

If you do not use a teleradiology provider for your Emergency reporting:
If Emergency reporting (up to 1-hour) is not outsourced, then please confirm the number of examinations reported locally between 1^st September 2023 and 31^st December 2023 inclusive that require a 1-hour turnaround time or quicker (Emergency reporting) between the hours of 5pm and 9am	N/A	N/A

The Trust is unable to provide the information requested as this information is commercial in confidence. This information is exempt under section 43 (commercial interests) of the Freedom of Information Act (FOIA), as the information would be likely to prejudice the commercial interests of those involved.

Section 43 (2) is a qualified exemption which means the Trust must undertake a public interest test. The Trust has considered the public interest in disclosing this information and while it is in the public interest to disclose information that informs the public of how we spend our money, especially where this relates to the provision of public services, we have determined that the prejudice arising from disclosure outweighs the benefit to the public in this instance.

Requests for information must be made in writing. Telephone requests cannot be accepted. We accept requests in the form of:

Letter
Email

Send your request to:

Freedom of Information Requests
East Lancashire Hospitals NHS Trust
Information Governance
Corporate Offices Building
Royal Blackburn Teaching Hospital
Haslingden Road
Blackburn
BB2 3HH

Or email: foi@elht.nhs.uk

You must include your full contact details, stating in what format you would like to receive the information.

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FOI 2024-067

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