Useful information over the festive period


Ensure you follow national and regional COVID restrictions over the festive period. It’s important to follow the relevant guidance to keep our community safe and protect the NHS over Christmas, New Year and beyond. Find out more on the GOV website, here.

It’s important that if you feel you are experiencing symptoms of COVID-19, you have a test. You can book your test through the website, here.

Accessing medical care

In a medical emergency, always call 999. However, NHS 111 can help if you have an urgent medical problem and you’re not sure what to do. To get help from NHS 111, you can:

  • go to (for people aged 5 and over only)
  • call 111 from a mobile or landline

NHS 111 is available 24 hours a day, seven days a week.

Pharmacy opening times

Click these links to see opening times for pharmacies in Blackburn and East Lancashire over the festive period.

COVID vaccinations over the festive period

Looking to get your COVID vaccination over the festive period.

Click here to see the walk-in sites across East Lancashire from 27 December - 2 January.

Shuttle Bus festive timetable

The Shuttle Service between Royal Blackburn and Burnley Teaching Hospitals will be operating as below during Christmas and New Year.

Saturday 25 December
Weekend service

Sunday 26 December
Weekend service

Monday 27 December
Bank Holiday/Weekend service 

Tuesday 28 December
Bank Holiday/Weekend service

Wednesday 29 December
Normal service

Thursday 30 December
Normal service

Friday 31 December
Normal service

Saturday 1 January 2022
Weekend service

Sunday 2 January 2022
Weekend service

Monday 3 January 2022
Bank Holiday/Weekend service

Tuesday 4 January 2022
Onward normal service


Click here to view the Shuttle Bus timetable.

Minor Injuries Unit, Accrington Victoria Community Hospital

Please be aware that the Minor Injuries Unit at Accrington Victoria Community Hospital will be closed on Christmas Day. 

This service will close at 8pm on Friday, 24 December, 2021 and reopen at 8am Sunday, 26 December, 2021.

If you injure yourself during this time and think you may need medical assistance, please contact NHS 111 or go to


Accessing mental health support over the festive period

The festive period affects us all differently and may be difficult after such a challenging year.

Lancashire and South Cumbria NHS Foundation Trust has a 24-hour Mental Health Crisis Line, available seven days a week on calling 0800 953 0110. It is staffed by trained mental health professionals who are able to provide assessment and referrals to appropriate services – call if you need to access services or for advice about someone who needs treatment/support.

There is also a Wellbeing Helpline and Texting Service, staffed by volunteers and those with lived experience, offering emotional support – call if you want to chat about your mental health on 0800 915 4640 or by texting ‘Hello’ to 07860 022846.

Click here to access the Lancashire and South Cumbria NHS Foundation Trust Help Hub.