What we do
Our highly trained team of pharmacy staff provide pharmaceutical care to patients of East Lancashire NHS Trust. There are pharmacies at the Royal Blackburn Teaching Hospital and Burnley General Teaching Hospital.
Outpatient Pharmacy
If you have a prescription written by a prescriber from the hospital, it will be dispensed by Lloyds Pharmacy. ELHT (East Lancashire Hospitals NHS Trust) work in partnership with Lloyds, to supply any medicines prescribed for outpatients.
Lloyds runs outpatient services from both Royal Blackburn Teaching hospital, and the Burnley General site.
Location: The Lloyds pharmacy at the Royal Blackburn Teaching Hospital site is located outside the main building, off Old Bank Lane. There are some short stay parking bays for collection, but please note, if these are not available, the main car park should be used. The pharmacy is located on the inner road, in between the Main entrance (Costa) and the entrance by the Grane restaurant.
The Lloyds Pharmacy at the Burnley General Teaching Hospital is currently near the hospital canteen, with the nearest car park off Casterton Avenue, please note, the outpatient pharmacy is set to move in Autumn 2024 to the main entrance (off Briercliffe Road).
Opening times:
Lloyds at the Royal Blackburn site opening hours
Monday – Friday 08:30 to 18:00
Saturday and Bank Holidays 09:00 to 13:00
Sunday – closed
Lloyds Pharmacy at the Burnley site opening hours
Monday – Friday 08:30 – 17:30
Saturday, Sunday, Bank Holidays closed
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Things to know when visiting one of the outpatient pharmacies:
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All outpatient prescriptions are now electronic. Once your consultation is complete, your doctor will tell you to go to the hospital pharmacy and let them know you have a prescription in the system. The pharmacy will need the patients name, DOB, and address details to begin to process the prescription.
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GPs (General Practitioner) can follow-up on a lot of medicines first prescribed in hospital, you should speak to your GP if you are to continue taking your medication long term. The hospital will share information on your hospital consultation with your GP surgery.
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Your hospital prescription can only be supplied by Lloyd's pharmacy within the hospital, you cannot obtain it from your local community pharmacy.
This is due to the formulary of medicines that hospital Doctors have access to.
Some medicines can only be prescribed by a hospital Doctor, and a community pharmacy would not be able to obtain some drugs we use.
Also, there is not the functionality to electronically transfer information from your hospital prescription to a community pharmacy for suitable medicines.
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The pharmacy staff will process prescriptions in time order. Occasionally, the Pharmacist will need to speak to the person who prescribed your medication, this can mean your prescription may not be processed in time order.
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The Pharmacist can provide confidential information on how to use your medicines, please ask at the counter if you require more information.
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Home delivery of medicines is available for housebound patients only. If this service is required, it must be requested by the clinical team overseeing your care.
Contact details:
Royal Blackburn Teaching Hospital Outpatient Dispensary: 01254 733507 or 01254 733508
Burnley General Teaching Hospital Outpatient Dispensary: 01282 804593
The inpatient pharmacy provides clinical services to patients during admission and discharge to all ELHT sites. A team of pharmacists, pharmacy technicians, pharmacy Assistant, nurses, administrative and portering staff ensure the medicines provided and done so safely, and effectively.
Bringing your medicines into hospital and going home:
For a planned admission, and if possible, in the case of an emergency, always try to bring your medicines into hospital with you, this includes any eye drops, creams, sprays and inhalers. Also bring in any tablet/pill boxes you may use to help you take your medicines. This is important, as it ensures that you don’t miss any medication during your stay and reduces unnecessary costs from re-dispensing things you already have.
On admission, your inpatient medicine will be prescribed electronically, to include all of your regular medications. The pharmacy team ensure what is prescribed during your stay is a complete list of everything you take, and nothing is included that you no longer take. The pharmacy team check the suitability of the medicines prescribed, ensuring it’s safe and correct for your condition, and then begin to prepare your medicines for discharge. Any medicines you brought into hospital with you, will be returned if still required.
On average, each day we:
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Dispense around 700 items a day for inpatients, or those with a discharge prescription.
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Replenish and check ward stock cupboards of medicines, supplying 300 items a day, including outside clinics/locations.
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Aseptically prepare 300 items a day for chemotherapy patients, patients requiring parental nutrition and some high-risk IV medicines to some of our most poorly patients in our aseptic and chemotherapy suites.
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Refer around 35 patients to their community pharmacist for post discharge help with their medicines.
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Review the medicines of patients admitted to hospital, and check what has been prescribed is an accurate record of medicines taken at home and is clinically safe and appropriate. This process is called ‘medicines reconciliation’.
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The pharmacy works closely with the medical team, making interventions and recommendations to ensure safe and effective use of medicines.
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Our outpatient service provider, Lloyds, dispense over 700 items a day across 2 sites.
On average, each day we:
- Dispense 400 items to patients individually for their inpatient stay, and to take home
- Replenish and check ward stock cupboards of medicines, supplying 300 items a day, including outside clinics/locations
- Aseptically prepare 300 items a day for chemotherapy patients, patients requiring parental nutrition and some high-risk IV medicines to some of our most poorly patients in our aseptic and chemotherapy suites
- Supply over 300 dispensed items a day to outpatients
- Refer around 35 patients to their community pharmacist for post discharge help with their medicines
- Confirm about 90 patients’ drug histories
- Check and authorise about 120 electronic discharge letters
- Make around 200 clinical interventions to patients’ medicines or medicine treatment plans
- Check warfarin doses for 250 patients
- Visit 8 patients in their home to support them with their medicines
Steven Simpson - Chief Pharmacist (Director of Pharmacy)
Emma Coupe – Assistant Director of Pharmacy Clinical Services
Clare Mackie – Lead Pharmacy Technician for Operations and Business Manager
Michelle Randall – Assistant Director of Pharmacy Support Services
Hannah Robinson – Senior Clinical Pharmacist lead for Medicine
Emma Watson – Senior Clinical Pharmacist lead for Surgery and Family Care
Edward Mensforth – Senior Pharmacist – Training and Education
Sophie Gardiner – Medicines Safey Officer
Royal Blackburn Teaching Hospital Outpatient Dispensary: 01254 733507 or 01254 733508
Burnley General Teaching Hospital Outpatient Dispensary: 01282 804593
Medicines Information: 01282 803004/13004
Inpatient dispensaries: RBH 01254 732253
BGH 01282 804338
Aseptic Services: 01254 734170
The outpatient pharmacy is delivered in collaboration with Lloyds Pharmacy. For outpatient prescriptions please visit the Lloyds Pharmacy.
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Lloyds at the Royal Blackburn site opening hours:
Monday – Friday 08:30 to 18:00
Saturday 09:00 to 13:00
Sunday – closed
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Lloyds Pharmacy at the Burnley site opening hours:
Monday – Friday 08:30 – 17:30
Saturday, Sunday, Bank Holidays closed
The inpatient pharmacy on level 1 at Blackburn will dispense urgent outpatient prescriptions when Lloyds is closed until 16:00 at weekends and Bank Holidays. Please ring before travelling if unsure.
The East Lancashire Health Economy Formulary has been developed in collaboration between East Lancashire Hospitals NHS Trust, Blackburn with Darwen Clinical Commissioning Group and East Lancashire Clinical Commissioning Group. It is endorsed by the East Lancashire Medicines Management Board which oversees Medicines Management issues across the East Lancashire Health Economy.
To access the formulary please click below;
http://www.elmmb.nhs.uk/formularies/joint-medicines-formulary/
