"I couldn’t ask for any better health care - the staff at every stage of my stay at hospital were all outstanding, my care was next to none. I was well informed every step of the way and my aftercare also has been very good. I would like to thank everyone involved."
"On being admitted the whole service has been first class. When you are told you have cancer the feeling leaves you numb but the care and attention I received was second to none - from the admissions team through to anaesthetics and then recovery. The nurses keep you in good spirits while being very very busy. The whole experience has been fantastic - thank you all from the bottom of my heart, keep up the fantastic work."
"I am writing to you to congratulate you on having such an excellent surgical team at Blackburn Royal. I would like to thank all the staff, doctors, nurses, support workers and the brilliant pleasant cleaning staff on ward B14. I received excellent care second to none, of the highest standard at the same time very very caring. I wish to extend my grateful thanks to all the staff concerned who made a very daunting experience a very positive one. Now recovering at home."
"As an in-patient on ward B14 for 5 days; I received an outstanding level of care. Every individual not only demonstrated professionalism in both nursing and cleaning but each of them took the time to treat me as an individual and listen to my needs. Every single staff member on B14 was consistently genuine in their care 24 hours a day. It’s the first time Ive experienced a public sector environment with such a client centred culture – and when considered against the challenges of PPE and a busy ward, it makes their dedication even more amazing. It was clear that they work together as a great well organised and caring team and although I was very nervous going in; when I came out, I was actually a little sad to say goodbye and for someone who has been in hospital too often over the last few years that’s an amazing turnaround! Thank you team B14 you are amazing!"
"The care I received at Blackburn on ward B14 has been amazing. The staffs have managed my pain brilliantly. My operation went well. Everyone worked as a team and as a result, I have found my stay to have been a pleasant experience which isn’t what I expected to be saying. A massive thank you."
"I cannot thank you enough for all the care and attention that you gave me during my eight week stay with you. I would also like to thank all the staff from other various departments that were involved with my treatment and recovery. You cared for and comforted me when times were bad and laughed with me when times were good, which was most of the time, and kept me sane. If there ever comes a day when I need to be in hospital, the only place I want to be is on ward B14. Thanks to you all again."