Friends and Family Test - June 2025 :: East Lancashire Hospitals NHS Trust

Thinking about your recent admission, overall how was your experience of our service?

Don’t know

Very Poor

Poor

Neither Good nor Poor

Good

Very Good

138

994

The percentage of patients who had a positive experience of our Inpatient wards in June is 94.97%

Thinking about your recent visit for emergency care, overall how was your experience of our service?

Don’t know	Very Poor	Poor	Neither Good nor Poor	Good	Very Good
10	166	91	121	341	886

The percentage of patients who had a positive experience of our Emergency Department service in June is 75.98%

Thinking about our antenatal / delivery / postnatal ward / postnatal care in the community, overall how was your experience of our service?

Don’t know	Very Poor	Poor	Neither Good nor Poor	Good	Very Good
3	7	3	5	89	322

The percentage of patients who had a positive experience of our Maternity service in June is 95.80%

Thinking about your recent visit, overall how was your experience of our service?

Don’t know	Very Poor	Poor	Neither Good nor Poor	Good	Very Good
12	5	7	21	102	599

The percentage of patients who had a positive experience of our Community services in June is 93.97%

Thinking about your recent visit, overall how was your experience of our service?

Don’t know	Very Poor	Poor	Neither Good nor Poor	Good	Very Good
17	13	16	10	108	1007

The percentage of patients who had a positive experience of our Outpatient Departments in June is 95.22%.