Friends and Family Test - April 2025 :: East Lancashire Hospitals NHS Trust

Thinking about your recent admission, overall how was your experience of our service?

Don’t know

Very Poor

Poor

Neither Good nor Poor

Good

Very Good

154

779

The percentage of patients who had a positive experience of our Inpatient wards in April is 94.91%

Thinking about your recent visit for emergency care, overall how was your experience of our service?

Don’t know	Very Poor	Poor	Neither Good nor Poor	Good	Very Good
17	130	86	120	351	815

The percentage of patients who had a positive experience of our Emergency Department service in April is 76.76%

Thinking about our antenatal / delivery / postnatal ward / postnatal care in the community, overall how was your experience of our service?

Don’t know	Very Poor	Poor	Neither Good nor Poor	Good	Very Good
3	9	9	20	81	278

The percentage of patients who had a positive experience of our Maternity service in April is 89.75%

Thinking about your recent visit, overall how was your experience of our service?

Don’t know	Very Poor	Poor	Neither Good nor Poor	Good	Very Good
14	18	15	29	110	634

The percentage of patients who had a positive experience of our Community services in April is 90.73%

Thinking about your recent visit, overall how was your experience of our service?

Don’t know	Very Poor	Poor	Neither Good nor Poor	Good	Very Good
6	10	15	19	111	915

The percentage of patients who had a positive experience of our Outpatient Departments in April is 95.35%.