Q1: Number of total Physical staff assaults for the following periods:
· 1st January 2017 - 31st December 2017
· 1st January 2018- 31st December 2018
· 1st January 2019 - 31st December 2019
· 1st January 2020- 31st December 2020
· 1st January 2021 - 31st December 2021
|
Years
|
Numbers
|
|
2017
|
287
|
|
2018
|
255
|
|
2019
|
278
|
|
2020
|
237
|
|
2021
|
252
|
|
Grand Total
|
1309
|
Q2: Number of staff Physical assaults by department for the following periods:
· 1st January 2017 - 31st December 2017
· 1st January 2018- 31st December 2018
· 1st January 2019 - 31st December 2019
· 1st January 2020- 31st December 2020
· 1st January 2021 - 31st December 2021
Please see attachment.
Q3: Number of Violence and Aggression (including physical, verbal, sexual) incidents by department for the following periods:
· 1st January 2017 - 31st December 2017
· 1st January 2018- 31st December 2018
· 1st January 2019 - 31st December 2019
· 1st January 2020- 31st December 2020
· 1st January 2021 - 31st December 2021
Please see attachment.
Q4: Number of Security incidents (i.e. theft, damage, fire etc) by type for the following periods:
· 1st January 2017 - 31st December 2017
· 1st January 2018- 31st December 2018
· 1st January 2019 - 31st December 2019
· 1st January 2020- 31st December 2020
· 1st January 2021 - 31st December 2021
Please see attachment.
Q5: Does the trust use in-house or contracted security services for security officers/guards?
Contracted service with one Local Security Management Specialist position in house.
Q6: If contract security services used, when did the trust start using contracted services? (Month/year)
Inclusive of the PFI Contract. July 2003
Q7: If contacted security services are used for security officers/guards what companies have provided these services in the following periods?
· 1st January 2017 - 31st December 2017
· 1st January 2018- 31st December 2018
· 1st January 2019 - 31st December 2019
· 1st January 2020- 31st December 2020
· 1st January 2021 - 31st December 2021
There has been two PFI FM providers, Engie and Equans covering these periods of time.
Q8: If in-house, what are the pay bands for the following roles?
· Security Manager/ Head of Security – N/A – not in-house.
· Local Security Management Specialist (LSMS) / Accredited Security Management Specialist (ASMS) –
AFC band 6
· Security Advisor roles – N/A – not in-house.
· Security Team Leaders/ Supervisors – N/A – not in-house.
· Security Officers – N/A – not in-house.
· Security Support Staff (i.e. Control room operators, receptionist, car park operatives) (only those directly working within security departments) – N/A – not in-house.
Q9: If contracted services are the pay and conditions associated with the contracted services aligned to Agenda for Change (AFC) pay and conditions? No.
Q10: If Contracted services pay conditions are NOT aligned to Agenda for Changes (AFC) please confirm the hourly pay rates for the following roles:
· Security Advisor roles
· Security Team Leaders/ Supervisors
· Security Officers
· Security Support Staff (i.e. Control Room Operators, Receptionist, Car Park Operatives) (only include those directly working within security departments/services)
The Trust is unable to provide a response as the security team are provided by an external company
Q11: Please confirm the number of staff by position within the trust security team/staffing complement. (i.e. number supervisors, Officers/guards)
The Trust is unable to provide a response as the security team are provided by an external company
Q12: What is the annual staff turnover by percentage in the trust security team/service (all roles)
The Trust is unable to provide a response as the security team are provided by an external company
Q13: Does or has the trust ever used mechanical restraints for use on patients that present violent or aggressive behaviour (including handcuffs, velcro or plastic restraints)? No.
Q14: Does or has the trust ever used mechanical restraints for use on non-patients that present violent or aggressive behaviour (including handcuffs, velcro or plastic restraints)? No.
Q15: If yes, are these mechanical restraints used by the Trust Security Team? N/A.
Q16: What staff groups are provided physical restraint training by department? (i.e Security, A&E, etc) –
The Trust’s Education department do not provide training in physical restraint.
The Trust do not train the Security Team. The are employed by Equans
Q17: What training is provided to those staff groups who use physical restraint?
The Trust’s Education department do not provide training in physical restraint.
Q18: What is the name of the restraint training provider?
The Trust’s Education department do not provide training in physical restraint.
Q19: Does the trust delivery mandated conflict resolution training to all staff?
Yes, e-Learning every three years.
Q20: Is the conflict resolution training provided by a contractor?
No.
Q21: If the conflict resolution training is provided by a contractor, please provide the contact company name.
All Trust employees complete a Conflict Resolution e-Learning package from e-Learning for Healthcare.
The Trust also provide Understanding and Managing Challenging Behaviour Training which includes breakaway techniques. This training is provided for colleagues working in high-risk areas e.g. A&E, AMU, however any colleague can attend the training. To deliver this training, ELHT trainers have completed an initial Understanding and Managing Behaviours that Challenges Key Trainers Certificate and attend yearly updates provided by EDGE Services.
The Security Team is employed by Equans, and they provide all relevant training.
Q22: What is the Trust annual security budget? (Excluding cyber and IT) Please include contracted services, personnel, training, security systems-cctv, access control etc.
The Trust is only able to provide a contracted spend as the finer details of the service delivery are provided by Equans.
2021-22 was £1,302,469.69
