What we do
The General Office provides the following services:
- Reimbursed travel costs to patients who are eligible to claim expenses
- Payment service for replacement hearing aids
- Interviews for overseas visitors receiving hospital treatment
- Invoices for private patients
How to access the service
You are welcome to call in person to any of the General Offices if you are visiting the hospital or you may like to speak to a member of our team by calling the relevant number listed below under ‘General Enquiries’.
Where to find us
Our service can be accessed at the following locations:
Royal Blackburn Teaching Hospital
When you enter the main entrance, turn right.
Go up the stairs (or the lift) just past the parking office on the right-hand side.
Go through the door in-front of the lifts at the top of the stairs and the General Office window is on your right-hand side.
Burnley General Teaching Hospital
When you enter Area 7 (where the bus-stop is), there is a reception desk on the right hand side.
Our General Office is situated behind this reception desk.
Service Lead
Trevor Nutter
General enquiries
Blackburn General Office
General Office main line 01254 732721
Private Patient/ Overseas Visitor Officer 01254 734357
Cashiers Team 01254 732626
Burnley General Office
General Office main line 01282 804354
Private Patient/ Overseas Visitor Officer 01282 804354
Cashiers Team 01282 804465
Opening times
Monday – Friday 8.30am – 4.30pm