Role Profile – Public Participation Panel Member (Volunteer)

Site – Trust wide

Ward / Department - Patient Experience Team

Does this role require any specific training? No

What level of DBS is required for this role? Standard

If you are interested in becoming a Public Participation Panel volunteer, please contact the Patient Experience Team


Tel: 01254 734087 / 01254 734471

Overview of the role

At East Lancashire Hospitals NHS Trust (ELHT) we believe in involving our patients and local residents in the development of our services so we can continuously improve the care, experience, and services they receive. To help the Trust embed this principle we formed a Public Participation Panel (PPP) in February 2019.
PPP members are volunteers who work alongside colleagues across the Trust, to influence and help shape decisions at all levels.

PPP members can help the Trust build on established relationships between health professionals, patients, carers and the public. They ensure we are putting the voice and needs of patients at the forefront of decision making, and that views of patients, carers and families are represented at all levels of the organisation.

PPP members should be keen to develop their understanding of challenges faced by the Trust and be committed to improving NHS services. They will be able to think widely about health and wellbeing.

PPP members will be able to positively motivate and support people to work with change and have a mindset for improving outcomes and the experience of patients and service users.

This role will be directly supported by the Patient Experience Team.

All our volunteer roles are support by the East Lancashire Hospital Trust Volunteer Services.