Friends and Family Test - October 2025 :: East Lancashire Hospitals NHS Trust

Thinking about your recent admission, overall how was your experience of our service?

Don’t know	Very Poor	Poor	Neither Good nor Poor	Good	Very Good
19	1	13	17	184	1030

The percentage of patients who had a positive experience of our Inpatient wards in October is 96.04%

Thinking about your recent visit for emergency care, overall how was your experience of our service?

Don’t know	Very Poor	Poor	Neither Good nor Poor	Good	Very Good
25	234	155	147	369	804

The percentage of patients who had a positive experience of our Emergency Department service in October is 67.65%

Thinking about our antenatal / delivery / postnatal ward / postnatal care in the community, overall how was your experience of our service?

Don’t know	Very Poor	Poor	Neither Good nor Poor	Good	Very Good
10	11	11	12	78	332

The percentage of patients who had a positive experience of our Maternity service in October is 90.31%

Thinking about your recent visit, overall how was your experience of our service?

Don’t know	Very Poor	Poor	Neither Good nor Poor	Good	Very Good
21	9	3	15	109	688

The percentage of patients who had a positive experience of our Community services in October is 94.32%

Thinking about your recent visit, overall how was your experience of our service?

Don’t know	Very Poor	Poor	Neither Good nor Poor	Good	Very Good
24	17	7	22	136	1136

The percentage of patients who had a positive experience of our Outpatient Departments in October is 94.78%.