Friends and Family Test - July 2025 :: East Lancashire Hospitals NHS Trust

Thinking about your recent admission, overall how was your experience of our service?

Don’t know

Very Poor

Poor

Neither Good nor Poor

Good

Very Good

172

1056

The percentage of patients who had a positive experience of our Inpatient wards in July is 95.86%

Thinking about your recent visit for emergency care, overall how was your experience of our service?

Don’t know	Very Poor	Poor	Neither Good nor Poor	Good	Very Good
27	237	132	141	357	940

The percentage of patients who had a positive experience of our Emergency Department service in June is 70.72%

Thinking about our antenatal / delivery / postnatal ward / postnatal care in the community, overall how was your experience of our service?

Don’t know	Very Poor	Poor	Neither Good nor Poor	Good	Very Good
3	5	10	7	65	202

The percentage of patients who had a positive experience of our Maternity service in July is 91.44%

Thinking about your recent visit, overall how was your experience of our service?

Don’t know	Very Poor	Poor	Neither Good nor Poor	Good	Very Good
9	14	18	19	140	669

The percentage of patients who had a positive experience of our Community services in July is 93.10%

Thinking about your recent visit, overall how was your experience of our service?

Don’t know	Very Poor	Poor	Neither Good nor Poor	Good	Very Good
23	19	12	32	139	1085

The percentage of patients who had a positive experience of our Outpatient Departments in July is 93.44%.