Friends and Family Test - January 2026 :: East Lancashire Hospitals NHS Trust

Thinking about your recent admission, overall how was your experience of our service?

Don’t know	Very Poor	Poor	Neither Good nor Poor	Good	Very Good
24	5	4	17	121	902

The percentage of patients who had a positive experience of our Inpatient wards in January is 95.34%

Thinking about your recent visit for emergency care, overall how was your experience of our service?

Don’t know	Very Poor	Poor	Neither Good nor Poor	Good	Very Good
19	283	134	119	364	758

The percentage of patients who had a positive experience of our Emergency Department service in January is 66.91%

Thinking about our antenatal / delivery / postnatal ward / postnatal care in the community, overall how was your experience of our service?

Don’t know	Very Poor	Poor	Neither Good nor Poor	Good	Very Good
6	6	4	15	64	251

The percentage of patients who had a positive experience of our Maternity service in January is 91.04%

Thinking about your recent visit, overall how was your experience of our service?

Don’t know	Very Poor	Poor	Neither Good nor Poor	Good	Very Good
13	8	7	13	93	790

The percentage of patients who had a positive experience of our Community services in January is 95.56%

Thinking about your recent visit, overall how was your experience of our service?

Don’t know	Very Poor	Poor	Neither Good nor Poor	Good	Very Good
16	15	12	23	125	1090

The percentage of patients who had a positive experience of our Outpatient Departments in January is 94.85%.