Friends and Family Test - August 2025 :: East Lancashire Hospitals NHS Trust

Thinking about your recent admission, overall how was your experience of our service?

Don’t know

Very Poor

Poor

Neither Good nor Poor

Good

Very Good

124

763

The percentage of patients who had a positive experience of our Inpatient wards in August is 96.2%

Thinking about your recent visit for emergency care, overall how was your experience of our service?

Don’t know	Very Poor	Poor	Neither Good nor Poor	Good	Very Good
26	200	107	130	310	955

The percentage of patients who had a positive experience of our Emergency Department service in August is 73.21%

Thinking about our antenatal / delivery / postnatal ward / postnatal care in the community, overall how was your experience of our service?

Don’t know	Very Poor	Poor	Neither Good nor Poor	Good	Very Good
5	1	2	9	70	196

The percentage of patients who had a positive experience of our Maternity service in August is 93.99%

Thinking about your recent visit, overall how was your experience of our service?

Don’t know	Very Poor	Poor	Neither Good nor Poor	Good	Very Good
31	10	5	17	118	605

The percentage of patients who had a positive experience of our Community services in August is 91.98%

Thinking about your recent visit, overall how was your experience of our service?

Don’t know	Very Poor	Poor	Neither Good nor Poor	Good	Very Good
15	16	14	27	119	957

The percentage of patients who had a positive experience of our Outpatient Departments in July is 93.73%.