Pictured: Patient Services Assistant keeping standards of cleanliness high
Top marks for food, cleanliness, and overall condition of the environment have been awarded to East Lancashire Hospitals NHS Trust (ELHT) in the Patient-Led Assessment of the Care Environment (PLACE) report for 2019.
Compiled from reports by 58 independent inspectors during Autumn 2019, the Trust’s rating for cleanliness rose to 97.78% compared with 94.40% the previous year.
ELHT also once again achieved high scores for food (85.07%) and overall condition, appearance and maintenance (92.95%).
Trust Chief Executive, Kevin McGee said:
“We welcome the 2019 PLACE inspections which gave patients and local people the opportunity to view for themselves our facilities and score them against national standards.
“We are delighted with the results of the latest inspection. The PLACE results are an excellent indicator of how hard our staff work to continuously improve the hospital environment.
“We would also like to thank the independent inspectors for their time and opinions which will help us to make further improvements to things that really matter to patients, families and carers.”
PLACE assessments take place across the country and patient assessors (local people) go into hospitals to assess how well NHS organisations are meeting the needs of patients, and identify where improvements can be made.