2025-113529

1)Do you have an active language service (Interpreting) contract? What is the value of this contract?

2) Are services accessed via a framework or independent of a framework? If a framework, what framework(s) is it?

 Both - Framework: HTE and NHS SBS

3) When does the existing contract(s) expire? When is the next tender or procurement review expected? Cosign: 11/05/2026 / DALS: 31/08/2027

4) Who are you current suppliers by service type i.e. BSL, telephone, spoken, video?

 BSL - Cosign / Spoken - DALS

5) Do you procure spoken and non-spoken (BSL) interpreting together?

 No

6) Do you consider non-spoken interpreting a specialist service? If yes and you do not procure this service separately. Why do you not procure this service separately?

 FOI requests apply strictly to information that exists in a recorded format at the time of the request. We have to refrain from sharing personal views, observations, or experiences that are not formally documented, as only recorded information held by the Trust should be disclosed. 

7) Are you aware of The House of Lords inquiry into Interpreting and Translation Services? If so, will this impact how you procure language services?

We are aware of this specifically relates to the judiciary and potential miscarriages of justice if qualified interpreters are not used and effective system of governance are not in place. We are also aware of the implications in the use of technology. We use qualified interpreters, we have quality assurances in place, we have monitoring in place, we have accountability.  

8) What is your organisations language services procurement policy. i.e. do you undertake pre-market engagement, do you run a competitive tender process or direct award?

 Direct Award 

9) Are language services on the procurement plan in 2025, if so, can you please give an indicative timeline? No

10) Who is the senior responsible person for Language Services in your organisation? Please provide contact details and job title.

Translation Services and Development Manager

translationservices@elht.nhs.uk

11) Can you please provide historical use for each service for the previous year. Please highlight if you are referring to number of assignments or hour/minutes this response.

a. On-site spoken - Information not held by the Trust

b. Onsite non-spoken (for e.g. BSL) –

c. telephone interpreting - Information not held by the Trust

d. Video spoken

e. Video non-spoken

12) How many bidders submitted a completed tender response for the current contract?

 N/A

13) Name, addresses and contact point(s) for your Procurement Department responsible for awarding contracts.

Jayne Bartram, East Lancashire NHS Teaching Hospitals, Haslingden Road, Blackburn, Lancashire, BB2 3HH, jayne.bartram@elht.nhs.uk

14) Please share the link for the last Tender Notice and the contract value for the last and current tender. N/A